Website Accessibility Statement

Accessibility statement for East Surrey College

This accessibility statement applies to East Surrey College’s website www.esc.ac.uk.

This website is run by East Surrey College, part of the Orbital South Colleges Group and supported by Jarret & Lam.  We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email marketing@esc.ac.uk  
• call 01737 772611 (Marketing Department)

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the Marketing Department at marketing@esc.ac.uk  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us at www.esc.ac.uk/contact

Technical information about this website’s accessibility

East Surrey College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

• WCAG 1.4.5 Images of Text
• WCAG 1.1.1 Non-text content
• WCAG 2.4.2 Page titled

Non-accessible content

The content listed below is non-accessible for the following reasons.

WCAG 1.4.5 Images of Text
Some images feature text within them. Images of text cause problems for users who need to adjust how visual content like font size, spacing or colours are displayed. This fails WCAG 2.1 success criterion 1.4.5 (images of text). We plan to remove text with images by April 2023.

WCAG 1.1.1 Non-text content
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by April 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

WCAG 2.4.2 Page titled
PDF documents do not currently have titles that describe the topic or purpose of the page. This fails WCAG 2.1 success criterion 2.4.2 (page titled).

We plan to add titles to all PDF documents by April 2023. When we publish new content we’ll make sure our PDF meets accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 10 February 2023. It was last reviewed on 10 February 2023.

This website was last tested on 10 February 2023. The test was carried out by East Surrey College.

Manual checks included using each page without a mouse, viewing the page at different zoom settings, and simulating viewing the page on a small screen.

The automated tests were completed using the latest version of Axe.

Tests were completed using different settings in the Google Chrome browser on Windows 10 Enterprise with a 23.8-inch screen.

We used this approach and tested 20 sample pages on our website.