Policies & Procedures

We want all our learners to get the most out of their time here at East Surrey College. To ensure everyone is treated fairly and as individuals, we have a range of policies in place to protect your interests. College Policies and Schemes are outlined below. Please use the links to download a full copy of a policy as required. Alternatively, copies can be requested from staff in our Client Services department and the Learning Resource Centre.

Downloadable policies are in PDF format. If you do not have Adobe Reader already installed on your PC download a free copy from the Adobe website.

Admissions Policy

The College’s Mission Statement is "To provide inspirational, high quality education and training which meets the needs of individuals, employers and our wider communities". The purpose of this Policy is to ensure that all students are considered for courses and/or training on a consistent basis and can access high quality and impartial information, advice and guidance as appropriate.

Please download a copy of our Admissions Policy.

Refunds Policy

Download a copy of the College Refunds Policy

Freedom of Information Act

It is a legal requirement under the Freedom of Information Act 2000 for all public bodies to have information available through a Publication Scheme. The Scheme describes the information routinely published by the College. It is set out in groups and 'classes', which indicate the type of information published and how this can be accessed.

The purpose of the Scheme is to ensure that information is readily available to the general public. The College is using the Model Publication Scheme for Further Education Colleges approved by the Information Commissioner. Individuals have the right to ask if the information exists and to receive it, subject to exemptions which are legitimately applicable such as information covering personal data, security or commercial sensitivity. Requests must be put in writing. There may be a charge for the information.

Download the full Freedom of Information Act 2000 – Policy and Publication Scheme

Purchase Order Terms & Conditions

If no terms are specified, the Purchase Order amount shall be payable within 30 days of receipt of an invoice. This is dependent upon the College being satisfied with the delivery of the goods or services provided by the Seller specified in the Purchase Order.

If delivery or completion dates cannot be met, the Seller shall inform the College immediately. Such notice shall not, however, constitute a change to the delivery or completion terms of this Purchase Order unless the College modifies this Purchase Order in writing.

The College reserves the right to reject any goods and to cancel all or any part of this Purchase Order if the Seller fails to deliver all or any part of the goods or perform any part of the work in accordance with the terms and conditions of this Purchase Order.